Delivery Policy

ALUDOORS SYSTEMS INTERNATIONAL – FZCO

This Delivery Policy applies to all orders placed through:

🌐 https://aludoors-systems-shop.com

1. Delivery Area

We deliver exclusively within the United Arab Emirates (UAE).

No international delivery is available.

Deliveries are available in all 7 emirates:

  • Dubai

  • Abu Dhabi

  • Sharjah

  • Ajman

  • Umm Al Quwain

  • Ras Al Khaimah

  • Fujairah

2. Order Processing

Once your order is confirmed, it is processed and prepared for shipment.

Average processing time:
Up to 7 days

Processing time may vary depending on product type, order volume or verification requirements.
If additional information is needed, you will be notified.

3. Delivery Time

The delivery timeframe displayed at checkout and on Google Merchant Center applies to all products.

Estimated Delivery Time:
15 to 21 business days

This delivery time includes:

  • Preparation

  • Packaging

  • Dispatch

  • Transport

  • Final delivery to your UAE address

We are open and available every day from Monday to Sunday:

🕒 8:00 AM to 5:00 PM (UAE time)

We respond quickly on WhatsApp and email during these hours.

4. Delivery Cost

Delivery within the UAE is:

Free of charge
No shipping fees are applied to customer orders.

5. Shipment Confirmation & Tracking

Once your order is shipped, you will receive an email including:

  • Shipment confirmation

  • Tracking number or tracking link (when available)

6. Receipt of Goods

Upon delivery, please inspect the package before accepting it.

If visible damage is detected, you may:

  • Refuse the delivery, or

  • Accept with written reservations

In such cases, please contact us within 24 hours with:

  • Photos

  • Order number

  • Description of the issue

7. Delivery Issues or Delays

Delivery times may be affected by:

  • Logistics or transport conditions

  • Supply chain constraints

  • High order volume

If the delivery exceeds the estimated timeframe (15–21 business days), we will contact you with an update.

If a shipment is lost or damaged during transport, we will take the necessary steps with the carrier and offer an appropriate solution:

  • Replacement

  • Reshipment

  • Refund

8. Order Modification or Cancellation

You may modify or cancel your order before shipment by contacting us at:

📧 contact@aludoors-systems.com

Once the order is shipped, modification or cancellation is no longer possible.

9. Contact Information

ALUDOORS SYSTEMS INTERNATIONAL – FZCO
DSO–IFZA, IFZA Properties
Dubai Silicon Oasis
Dubai – United Arab Emirates

TRN: 104712851500001
Commercial License Number: 49378

📧 contact@aludoors-systems.com
📞 +971 58 680 7863
🌐 https://aludoors-systems-shop.com

Follow us on Facebook

Facebook