Terms and Conditions

ALUDOORS SYSTEMS INTERNATIONAL - FZCO

Terms and Conditions (T&C)

Last updated: November 22, 2025

Please read these Terms carefully before using Our Service.

1. Interpretation and Definitions

Interpretation

In these Terms, certain words start with a capital letter because they have a specific meaning.
Their meaning remains the same whether they are used in singular or plural form.

Definitions

Affiliate Company: any company linked to Aludoors Systems International FZCO (parent companies, subsidiaries, or companies within the same group).

Country: the United Arab Emirates (UAE), where the Company is based.

Company / We / Us / Our: Aludoors Systems International - FZCO, DSO–IFZA IFZA Properties Dubai Silicon Oasis, Dubai - United Arab Emirates, License No. 49378.

Website: our official website https://aludoors-systems-shop.com, used to view and purchase our products.

Service: all functionalities provided by the Website, including browsing, product information, shopping cart, ordering, payment, and customer account.

Device: any device used to access the Website (computer, smartphone, tablet).

User / You: any individual or business that visits, uses, or places an order on the Website.

2. Acceptance of the Terms

These Terms constitute the legal agreement between You and the Company.

By accessing or using the Website, You agree to be bound by these Terms.
If You do not agree to any part of these Terms, You must stop using the Service.

You also declare that You are at least 18 years old.
Use of the Service by minors is prohibited.

Using the Service also means You accept Our Privacy Policy, which explains how Your personal data is collected and processed. Please read it carefully.

3. Purpose of the Website

The Website provides:

  • Presentation of products (industrial doors, residential doors, automation systems, accessories, etc.)

  • Access to technical documents and installation instructions

  • Online purchasing of products

  • Order tracking and customer support

The Company may modify or update the Website’s content at any time without prior notice.

4. Links to Third-Party Websites

The Service may contain links to websites operated by third parties.

The Company has no control over their content or practices.
We decline all responsibility for any damage or loss caused by the use of such external websites.

We recommend reviewing the terms and privacy policies of any third-party websites You visit.

5. Intellectual Property

All content on the Website — text, images, logos, videos, technical sheets, PDF documents, design, data, etc. — is protected by intellectual property laws and is the exclusive property of Aludoors Systems International - FZCO or its partners.

It is strictly forbidden to:

  • copy,

  • reproduce,

  • modify,

  • publish,

  • distribute,

  • or commercially exploit

any part of the Website without prior written consent.

6. User Obligations

By using the Website, You agree not to:

  • violate any applicable laws,

  • use the Website for fraudulent, illegal, or harmful purposes,

  • interfere with the Website or attempt unauthorized access,

  • submit false or fraudulent orders,

  • use robots, scraping tools, or automated scripts,

  • upload viruses, malware, or harmful programs.

Any violation may result in immediate termination of Your access to the Service.

7. Orders, Payments and Availability

By placing an order on the Website, You confirm that:

  • You are authorized to make the purchase,

  • the information You provide is accurate,

  • You accept the prices, taxes, and delivery conditions displayed on the Website.

All products are subject to:

  • availability,

  • production capacity,

  • logistical constraints,

  • stock variations.

The Company may cancel an order in case of:

  • suspected fraud,

  • processing impossibility,

  • obvious pricing mistake,

  • unavailable product.

Refunds are processed according to Our Refund and Warranty Policy.

8. Termination

We may suspend or terminate Your access to the Website immediately, without prior notice, if You violate these Terms.

Once terminated, You lose all rights to use the Service.

9. Limitation of Liability

To the fullest extent permitted by law:

  • The Company’s total liability is limited to the total amount paid by You for purchases made on the Website.

  • If no purchase was made, liability is limited to 100 USD.

The Company cannot be held liable for:

  • indirect losses,

  • loss of profits or business,

  • business interruption,

  • data loss,

  • damages caused by third parties,

  • events beyond Our control.

Some jurisdictions may limit these exclusions; if so, they apply to the maximum extent allowed.

10. “AS IS” and Availability Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE”, without any warranties of any kind.

We do not guarantee:

  • error-free operation,

  • uninterrupted functioning,

  • accuracy or completeness of information,

  • correction of defects,

  • compatibility with all devices,

  • absence of viruses or harmful components.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates, excluding conflict-of-law rules.

12. Dispute Resolution

If a dispute arises, You agree to first seek an amicable resolution by contacting:

📧 contact@aludoors-systems.com
📞 +971 58 680 7863

If no resolution is found, the exclusive competent courts are those of Dubai, UAE.

13. European Union (EU) Customers

If You are an EU consumer, You may benefit from mandatory legal rights in Your country of residence.

14. United States Legal Compliance

You declare that:

  • You are not located in a country under U.S. embargo,

  • You are not listed on a U.S. government restricted or prohibited party list.

15. Severability and Waiver

If any part of these Terms is found invalid or unenforceable, it will be adapted to best match its original intent.
All other provisions will remain fully effective.

Failure to enforce a right does not constitute a waiver of that right.

16. Language

If this document is translated, the English version will prevail in case of discrepancies.

17. Changes to These Terms

We may update or modify these Terms at any time.
For significant changes, We will inform Users within a reasonable timeframe.

By continuing to use the Website after such updates, You accept the revised Terms.

18. Contact

If You have any questions regarding these Terms, You can contact Us:

📧 contact@aludoors-systems.com
🌐 https://aludoors-systems-shop.com/

10. Company Details

ALUDOORS SYSTEMS INTERNATIONAL - FZCO

DSO–IFZA, IFZA Properties

Dubai Silicon Oasis

Dubai - United Arab Emirates

TRN 104712851500001

Commercial License Number: 49378
E-mail : contact@aludoors-systems.com
Phone : +971 058 680 7863

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